A friend replied to my newsletter to say the links were not working. She was reading it on her iPhone. She tapped one,...
Blog.
Why your contact form might be turning customers away
The contact page is usually the most visited page on a small business website. It is where someone who has already...
Do I need a website as well as social media?
I get asked this a lot. Usually by someone who has been running a Facebook page for a couple of years and is doing...
What goes on the homepage of a small business website
Most of the redesign work I do starts at the homepage. And most homepages I take over share the same fault. They say...
How to change web designer without losing your site
Maybe the emails have stopped getting answered. Maybe every small change takes weeks and costs more than it should....
How to write image descriptions that actually help people
When I built the Sound of Wonder website for DJ Scooby, accessibility was not a box to tick at the end. It was the...
Beautiful on paper, unusable on screen
I was looking at a possible holiday a little while back. Nothing complicated. I wanted to see what was included, what...
How to tell if your website is doing its job
There is a sculpture collective I work with in Yorkshire. They sell stone sculpture and they run hands-on carving...
Do I need to be polite to Artificial Intelligence (AI)
I spend a lot of my time talking to machines. Writing code, setting up maintenance schedules, sorting hosting for...
